I once made the mistake of hiring a company that specialized in handling technical support for online businesses. The single person assigned to my (smallish) account at the time was a member of MENSA. She was a true-blue certified genius with a technical background.
Who could ask for more, right? Wrong! The woman turned out to be completely unable to handle the support for my business, and after a couple of months of fighting and hoping for the best, I fired the firm.
From that point on I became a bit of a control freak about my ..
Source: internet marketing advice
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